Privacy Policy

7u711 (www.7u711.ws) is a trusted online betting and gaming platform in Bangladesh. We understand how important your personal data is to you, and we take every measure to keep it secure.

This Privacy Policy applies to the 7u711 website, app, and all associated services. It explains what information we collect, why we collect it, how we use it, and what rights you have.

By using 7u711, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services and contact us at support@7u711.ws.

7u711 collects the following types of information to provide you with our services:

We only collect information that is genuinely necessary to operate our services. Collecting unnecessary data goes against 7u711's policy.

7u711 uses the data it collects for the following specific purposes:

• Account Management: To handle registration, login, password resets, and keep your account secure.
• Identity Verification (KYC): In compliance with regulatory requirements for age verification and fraud prevention.
• Payment Processing: To securely process deposits and withdrawals.
• Customer Support: To resolve your issues quickly and effectively.
• Promotions & Bonuses: To send you relevant offers based on your preferences (if you have given your consent).
• Platform Development: To analyze usage patterns and continuously improve our services.
• Legal Obligations: To comply with Anti-Money Laundering (AML) regulations and other applicable laws.
• Fraud Prevention: To detect suspicious activity and keep your account secure.

7u711 never uses your data for any purpose beyond those listed above. If we ever need to use your information for a new purpose, we will seek your explicit consent separately beforehand.

7u711 never sells your personal data to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
• KYC Partners: Approved third-party services for identity verification — only the minimum required information is shared.
• Law Enforcement: Under legal obligations, upon receipt of a valid court order or government directive.
• Security Analysis: With trusted partners for fraud detection and cybersecurity purposes.

Users will be notified in advance of any structural business changes (such as mergers), and their data will remain covered under the same privacy policy.

7u711 retains data in accordance with the following policy:

• Active Accounts: All data is retained for as long as your account remains active.
• Closed Accounts: After account closure, data is generally retained for up to 5 years as required by law.
• Financial Transactions: Retained for a minimum of 7 years in compliance with AML regulations.
• Cookie Data: Cookies are deleted at the end of a session or after a set period, depending on the cookie type.
• Support Conversations: Retained for up to 1 year after the issue is resolved.

After the designated retention period, data is securely deleted or anonymized. You may also request account closure at any time, and where legally permissible, your data will be erased.

Cookies are small text files stored in your browser. 7u711 uses the following types of cookies:

• Essential Cookies: Required for login sessions, security, and core platform functionality. The site cannot operate properly without these.
• Performance Cookies: To understand which parts of the site are most used — on a fully anonymous basis.
• Functionality Cookies: To remember your preferred language and settings.
• Marketing Cookies: To show you relevant promotions — only with your consent.

You have the following rights regarding your data on 7u711:

• Right to Access: You may request to see what personal data we hold about you.
• Right to Rectification: You may request that any incorrect or outdated information be updated.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for a specific purpose.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.
• Right to Complain: You may file a complaint with our Data Protection Officer.

To exercise any of these rights, email us at support@7u711.ws. We will respond within 30 business days.

7u711 is strictly for individuals aged 18 and above. We do not knowingly collect any information from minors.

• Age verification is carried out at the time of registration.
• If a user is found to be under 18, their account will be suspended immediately.
• All associated data will be deleted immediately.

If you suspect a minor is using 7u711, please contact us at support@7u711.ws. We will act promptly.

7u711 uses industry-standard security measures to protect your data:

• SSL/TLS Encryption: All data transfers take place through encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Our servers are protected against cyber attacks.
• Regular Security Audits: Third-party security experts conduct regular security audits.
• Staff Training: Access to user data is restricted to authorized personnel only, who are required to undergo mandatory training.

Please keep in mind — no one can guarantee 100% security on the internet. That's why you should always keep your password private and remember to sign out after using a shared or unfamiliar device.

If you have any questions, concerns, or complaints regarding this privacy policy, please get in touch with us:

• Email: support@7u711.ws
• Live Chat: Available on the platform 24/7
• For General Inquiries: FAQ Page View

We typically respond within 3 business days. Complex requests may take up to 30 business days.